Domestic Shipping Information
Braapking.com only ships domestically to the lower 48 states of the United States and Washington, DC.
Free Shipping:
At Braapking, we provide free shipping on all helmets and orders over $100 within the lower 48 states and Washington, DC. Orders that qualify for free shipping will be shipped via the carrier of our choice.
We aim to make your shopping experience as convenient as possible. If you have any questions or need further assistance, please don’t hesitate to reach out to our customer support team.
Order Processing Time:
- We process orders within 1-2 business days (excluding weekends and holidays). Orders placed after 5 PM will be processed the next business day.
Shipping Options:
- Standard Shipping: 3-5 business days
- Signature Requirement:
- For added security, we require a signature for deliveries of orders over $300. This helps ensure that your valuable items reach you safely and securely.
Missing Packages:
- If your tracking information indicates that your package has been delivered but you have not received it, please check with all members of your household and, if possible, your neighbors. If you are still unable to locate your package, contact our customer support team as soon as possible. To be eligible for reimbursement or replacement, you must report missing packages within 3 days of the supposed arrival date.
Contact Us:
- Toll Free: (855) 328-5932
- Email: support@braapking.com
Tracking Information
Order Conrmation:
- You will receive a confirmation email once your order is completed.
Tracking Number:
- We will email you a tracking number as soon as your package ships from our warehouse. Please allow up to 24 hours for the tracking details to become active on the carrier’s website. This will help you keep an eye on your shipment and know when to expect your delivery.